Professional Certifications

The one-day course for certification per professional — MCIE, MCCC, MCSE, and the two-day MCEE certification per professional, which encompasses the other three (MCIE, MCCC, MCSE). MCEE can provide any/all MatterSpace® ELM technical roles.

MatterSpace ELM Certified Installation Engineer (MCIE)

  • MatterSpace ELM Basics — philosophy, basic technology knowledge, ELM Process knowledge
  • MatterSpace ELM Appliance components — hardware and software architecture
  • MatterSpace ELM Deployment — preinstall preparation, integration needs
  • MatterSpace ELM Data Mapping — MatterSpace rights and privileges, testing

MatterSpace ELM Certified Case Coordinator (MCCC)

  • MatterSpace ELM Basics — philosophy, basic technology knowledge, ELM Process knowledge
  • MatterSpace ELM Process — project file, notices/communications, data collection/preservation, search/tag/cull, export
  • MatterSpace ELM Matters — create/modify matters, managing multiple matters
  • MatterSpace ELM User/Role management — Coordinators, Participants and Observers
  • MatterSpace ELM ESI Management — Data maps, collect/preserve
  • MatterSpace ELM ESI Reports — auditing and reporting, chain of custody

MatterSpace ELM Certified Sales Engineer (MCSE)

  • MatterSpace ELM Certified Case Coordinator (MCCC) Training
  • MatterSpace ELM demonstration — Effective demo skills
  • MatterSpace ELM Technical Sales — handling objections, HowTo POCs, Handling Competition, HowTo collect information
  • MatterSpace ELM performance, pricing and business terms

MatterSpace ELM Certified Enterprise Engineer (MCEE)

  • MatterSpace ELM Certified Installation Engineer (MCIE) Training
  • MatterSpace ELM Certified Case Coordinator (MCCC) Training
  • Integrated Proof of Concept skills
  • Matter / Case Modeling
  • Case Data export modeling to standard platforms
  • Performing case-specific ESI audits of MatterSpace ELM activity
  • Developing ESI disclosure and production reports from MatterSpace ELM
  • MatterSpace ELM testing standards

Inquire about individual and/or group online certification training at info@workproducts.com.